# HCIactive Trust & Security Center

## Security You Can Trust, Innovation You Can Rely On

At HCIactive, protecting member, employer, broker, and carrier data is our highest priority.

Security is not an add-on for us — it is embedded into every layer of our platform through our company-wide mission: AI First and AI Everywhere.

The Trust & Security Center provides a transparent overview of our security, compliance, and privacy program, including the major enhancements driving our 2025–2026 modernization initiative.​​

## AI-Driven Security Modernization (2025-2026)

HCIactive is investing in a multi-year upgrade of its security architecture to strengthen platform resiliency, accelerate incident detection, and automate compliance validation.

## Our 6 Modernization Pillars

## AI-Enhanced Threat Protection

- Machine-learning anomaly detection
- Pattern analysis across system activity
- Real-time alerts and automated response

## Microservice & API Security

- Container Isolation
- Network segmentation
- Live audit trails
- Autonomous integrity checks

## Regulatory Compliance

HCIactive maintains strict adherence to:

- HIPAA
- SOC 2
- ISO 27001
- ERISA
- State insurance data protection laws
- Tribal compliance frameworks
- CMS & NCQA requirements for care communication (via VIRA Communicator)

## Zero Trust Architecture

- Identity-based access controls
- Least-privilege permissions
- Session-based entitlement verification

## Encryption Modernization

- AES-256 encryption at rest
- TLS 1.3 encrypted connections in transit
- Key rotation and hardened storage

## AI Governance

- Ethical AI use policies
- Algorithm transparency & explainability
- Validation frameworks for AI-driven actions
- Continuous audit automation via the VIRA Audit Bot

## Security in Every Product

Our security enhancements apply across:

- SmartBenefits.ai
- Healthspace Cloud® 
- AI Agency Manager
- VIRA Audit
- VIRA Communicator
- Smart Policy Wallet
- Remittance Systems (Vendor & Broker)
- Administrative AI Agents

[Explore Solutions](https://www.hciactive.com/solutions)

## Commitment to Transparency

We provide ongoing updates to our stakeholders and partners as our architecture continues to evolve.

For additional questions, contact:

[security@hciactive.com](mailto:security@hciactive.com)